Terms & Conditions

Welcome to French Celler. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General

1.1 These Terms and Conditions ("Terms") govern your use of the French Celler website (the "Site") and any services provided by French Celler ("we", "us", "our").

1.2 By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Site.

1.3 We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Site after such changes have been made constitutes acceptance of the new Terms.

2. Eligibility

2.1 You must be at least 18 years old to use our Site. By using our Site, you represent and warrant that you are at least 18 years old.

2.2 Our services are intended for users within jurisdictions where such services are legally permissible. You are responsible for ensuring that your use of our services complies with all applicable laws and regulations.

3. Account Registration

3.1 To access certain features of our Site, you may need to register for an account. You must provide accurate and complete information during the registration process and keep your account information up to date.

3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Orders and Payments

4.1 All orders placed through our Site are subject to acceptance by us. We may, at our discretion, refuse or cancel any order for any reason.

4.2 Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.

4.3 You agree to pay all charges associated with your order, including any applicable taxes and shipping fees. Payment must be made at the time of order placement.

5. Shipping and Delivery

5.1 We will make reasonable efforts to ensure that your orders are processed and shipped in a timely manner. However, we are not responsible for any delays in shipping or delivery.

5.2 Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.

6. Returns and Refunds

6.1 We accept returns of products in their original condition within 30 days of delivery. To initiate a return, please contact our customer service team.

6.2 Refunds will be processed to the original payment method used at the time of purchase. Shipping fees are non-refundable.

7. Intellectual Property

7.1 All content on our Site, including text, graphics, logos, images, and software, is the property of French Celler or its licensors and is protected by intellectual property laws.

7.2 You may not use, reproduce, distribute, or create derivative works from any content on our Site without our prior written consent.

8. Limitation of Liability

8.1 To the maximum extent permitted by law, French Celler shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or services.

8.2 Our total liability to you for any claim arising out of or relating to these Terms or your use of our Site shall not exceed the amount you paid to us for the applicable product or service.

9. Indemnification

9.1 You agree to indemnify and hold harmless French Celler, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of or related to your use of our Site or violation of these Terms.

10. Governing Law

10.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which French Celler is based, without regard to its conflict of law principles.

10.2 Any disputes arising out of or relating to these Terms or your use of our Site shall be resolved exclusively in the courts of the jurisdiction in which French Celler is based.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

French Celler
Email: info@frenchcellar.co.uk