Shipping & Delivery Policy

Delivery Areas & Rates

We deliver to all addresses within the UK Mainland.

  • Standard Delivery: £[e.g., 8.99] (3–5 working days).

  • Express Delivery: £[e.g., 12.99] (1–2 working days).

  • Free Delivery: Available on all orders over £[e.g., 150].

  • Local Delivery: [Optional: If you offer local delivery in a specific postcode, list it here, e.g., “Free delivery within the TR1 postcode”].
Order Processing
Orders placed before [e.g., 12:00 PM] Monday to Friday will be dispatched the same day. Orders placed on weekends or Bank Holidays will be processed the next working day.
Age Verification (Challenge 25)
In accordance with UK law, we will not sell or deliver alcohol to anyone under the age of 18. We operate a Challenge 25 policy. Our couriers are instructed to ask for valid photo ID (Passport, Driving Licence, or PASS card) if the recipient appears to be under 25. If no adult is present or ID cannot be provided, the delivery will be withheld and a redelivery fee may apply.
Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number and a link to our courier’s portal ([e.g., APC, DHL, or DPD]).
Damaged or Missing Items

We take great care in packaging our wines, but accidents can happen. Please inspect your delivery upon arrival.


  • Breakages: If a bottle is broken, please notify us at [Email Address]within 24 hours with a photo of the damage.

  • Shortages: If an item is missing from your order, please contact us immediately.

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